Recruitment Manager Training Tips - 2 Guaranteed Ways To Improve Team Productivity
By
Nicky Coffin
Recruitment is a fast moving industry, and your recruitment team
has to be able to cope with a whole range of different tasks every day
if they want to hit billings and drive their career forward. From
finding, researching and screening high quality candidates that every
client wants, through to keeping clients happy, maintaining up to date
records and having a presence on social media. Working at maximum
efficiency is something every recruitment consultant should be chasing.
As a recruitment manager, it is down to you to help identify areas where
your people are leaking time or working ineffectively, and offer better
ways to get things done.
Here are 2 great productivity tips that can really help you and your team focused with a competitive edge.
1. Make sure everybody knows how to get the most out of the technology they have available
It can be easy to assume every team member knows how to use all of their technology at their disposal. Closer questioning often results in you their manager finding out that they don't have a clue what they are doing. A classic case of lack of skill rather than lack of will.
Even basic tools like email and their desk phone are things that they probably only use a fraction of the features of, and may not realise that there are other ways they could be used to boost their productivity. If your team have things like iPhones or Blackberry devices given to them, then there are also a lot of great time saving features on these that they may not be aware of.
Do an audit of all of the technology your team has at its disposal, and ask people how well they think they use it. The results may surprise you, and will enable you to arrange training or establish new ways of working with your corporate hardware and software.
2. Find out what the prime calling times are in your industry, and dedicate them to calling only
Every industry has times when it is easier to get hold of clients and candidates than others. For example you may find you have a better time calling candidates early in the morning, later in the day or at lunch time because they don't want to take calls relating to their job hunt while they are at their current job, or that you can get hold of your clients most easily between ten and twelve. The most effective times to call will vary according to industry and even location, but there is always a prime calling period.
You can identify this based on records of calls on your CRM system, based on industry data, or simply based on your team's experiences, but the important thing is that you do identify it, communicate it, and make sure nothing stops your team from being on the phone at this time each day. Bear this prime calling time in mind when scheduling any team meetings or one to ones with your staff, too.
Here are 2 great productivity tips that can really help you and your team focused with a competitive edge.
1. Make sure everybody knows how to get the most out of the technology they have available
It can be easy to assume every team member knows how to use all of their technology at their disposal. Closer questioning often results in you their manager finding out that they don't have a clue what they are doing. A classic case of lack of skill rather than lack of will.
Even basic tools like email and their desk phone are things that they probably only use a fraction of the features of, and may not realise that there are other ways they could be used to boost their productivity. If your team have things like iPhones or Blackberry devices given to them, then there are also a lot of great time saving features on these that they may not be aware of.
Do an audit of all of the technology your team has at its disposal, and ask people how well they think they use it. The results may surprise you, and will enable you to arrange training or establish new ways of working with your corporate hardware and software.
2. Find out what the prime calling times are in your industry, and dedicate them to calling only
Every industry has times when it is easier to get hold of clients and candidates than others. For example you may find you have a better time calling candidates early in the morning, later in the day or at lunch time because they don't want to take calls relating to their job hunt while they are at their current job, or that you can get hold of your clients most easily between ten and twelve. The most effective times to call will vary according to industry and even location, but there is always a prime calling period.
You can identify this based on records of calls on your CRM system, based on industry data, or simply based on your team's experiences, but the important thing is that you do identify it, communicate it, and make sure nothing stops your team from being on the phone at this time each day. Bear this prime calling time in mind when scheduling any team meetings or one to ones with your staff, too.
And now to learn more about recruitment manager training tips you can get FREE access to our tips by visiting Centred Excellence at http://www.Centredexcellence.co.uk
Nicky Coffin has over 15 years' experience running her own recruitment agency and helping other recruitment business owners to grow theirs. If you want recruitment manager tips For Your Recruiters visit our Centred Excellence website.
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Nicky Coffin has over 15 years' experience running her own recruitment agency and helping other recruitment business owners to grow theirs. If you want recruitment manager tips For Your Recruiters visit our Centred Excellence website.
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